membership management
TO CANCEL OR HOLD YOUR MEMBERSHIP SIMPLY COMPLETE THE FORM BELOW
after we will be in touch with you.
If you would like to place your membership on hold, please select “Hold my Membership” below. If you wish to cancel your membership, please select “I need to cancel” below
HOLD POLICY
Month-to-Month Membership Agreements and Annual Membership Agreements: You may place your Membership on hold two (2) times per calendar year up to three (3) consecutive months each time. Advanced notice of at least two (7) days is required. The hold must be 30 days in duration at a minimum and 30 days must elapse between holds. Upon expiration of the term of the hold, your account will automatically become active and payments will resume. Should you choose to return prior to the end of their hold period, the hold will be released and payments will resume.
Cancellation Policy
All membership agreements require 14-days written notice to cancel your membership. This form will serve as your 14-days written cancellation notice. Note that if you have a scheduled renewal payment within 14-days of your invoice billing date, the payment will be processed as scheduled. Your membership will be canceled at the end of your final paid month. All payments are non-refundable. All grandfathered membership rates will also be forfeited and returning members will be subject to current rates.